1. Happy customers are your number one goal.Don’t focus too much on getting tips—your most important task is making sure customers are happy. If you can keep them happy, you’ll be sure to get tips, and they’ll be sure to come back.
2. You’re in the spotlight.As a bartender, people are watching everything you do all the time. Sound like a lot of pressure? It can be! Remember that all eyes are on your, so you need to make sure your behavior is always professional.
3. Looks are important.Of course, your dress code will depend on where you work. But no matter what, you want to make sure you look clean and put together. No one wants to buy a drink that’s mixed by someone with dirty fingernails or stained clothing.
4. The environment matters.Is your music too loud or too quiet? Is the bar too hot or too cold? These things can make a big difference in the bar’s environment, which can make a big difference in your business! If you have any control over these elements, make sure you’re keeping customers comfortable.
5. Wash your hands often.Think about it…you’re preparing tons of drinks and touching the ingredients. You want to make sure you’re not spreading germs. Wash your hands often, but make sure you’re doing it in a place where customers can see you.
6. Be careful when you sneeze or cough.Cover your mouth when you cough and sneeze into your elbow. All those things your mom taught you when you were little are doubly true when you’re a bartender. And definitely don’t wipe your nose on anything. Customers will notice stuff like this, and they’ll be grossed out.
7. Keep your bar clean.Keep booze organized and make sure there aren’t spills or crumbs everywhere. Dirtiness and sloppiness will turn customers away.
8. Learn to small talk.You don’t have to be a comedian, but you do have to know how to banter with customers. Your service is how customers decide how much they’ll tip you, so you want to be on their good side. And it’s way easier to build up a loyal clientele when you’re actually getting to know people.
9. Keep your hands out of the drink.Even if you’re washing your hands regularly, customers still won’t like it if you’re regularly dipping your thumb into their drink as you hand it to them.
10. Keep glasses clean.Nothing’s a bigger turn off than dirty or lipstick-stained glasses.
By keeping these tips in mind, bartenders can keep customers happy and keep them coming back!